Synergistic Paths and Intrinsic Mechanisms of Digital Transformation and Diversification in Manufacturing Enterprises Affecting Supply Chain Resilience
WANG Jing
School of Business, Northwestern University of Political Science and Law, Xi’an, Shaanxi, 710122
Abstract:Against the backdrop of intensifying VUCA characteristics in the global economy, improving supply chain resilience has become a critical task for enterprises. This study, based on configuration theory and using the Fuzzy Set Qualitative Comparative Analysis (fsQCA) method, using 2,646 listed manufacturing companies as a sample, explores various paths for companies to enhance supply chain resilience, focusing on the breadth and depth of digital transformation and the diversification of their supply base, products, and customer base. The study identified five configuration paths for achieving high supply chain resilience: a demand-side driven approach focused on core products, a demand-side elasticity compensation approach, a deep technology-enabled approach, a technology coverage-first approach supported by scale, and a breadth-first and scale-driven approach. These paths highlight the two-way enabling mechanism of digitalization and diversification: digitalization reduces diversification management costs and improves efficiency, while diversified networks provide application scenarios and data feedback for digitalization. The configuration analysis also shows that low supply chain resilience often stems from the weakening of diversification advantages due to the lack of conditions for digital transformation. Enterprises should choose appropriate development paths based on their scale and resource endowments. Small and medium-sized enterprises (SMEs) can prioritize enhancing resilience through customer diversification or deep application of specific technologies, while large enterprises can leverage their scale advantages to achieve broad technological deployment and diversified synergy. Policymakers should implement differentiated policies, providing financial support to SMEs for cross-industry customer pool sharing platforms and the development of deep digital infrastructure, while encouraging large enterprises to lead the overall digital transformation of the supply chain. Through a multi-tiered system of “policy guidance, enterprise collaboration, and ecosystem co-construction”, the risk resistance and dynamic resilience of manufacturing enterprises can be comprehensively enhanced.
王静. 制造业企业数字化转型及多元化发展影响供应链韧性的协同路径及内在机制[J]. 《深圳大学学报》(人文社科版), 2025, 42(6): 67-77.
WANG Jing. Synergistic Paths and Intrinsic Mechanisms of Digital Transformation and Diversification in Manufacturing Enterprises Affecting Supply Chain Resilience. , 2025, 42(6): 67-77.
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