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| Spatial Segregation in Delivery Riders' Social Integration and Social Work Intervention Approaches |
| LI Xiao-feng, LONG Jia-hui |
| College of Government Administration, Shenzhen University, Shenzhen, Guangdong, 518060 |
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Abstract While the Internet odd-job platform is building a shared business ecosystem, making employment more flexible, and precisely matching labor supply and demand, new structural factors put young delivery riders in a dilemma in the process of social integration. Based on the problem analysis framework of spatial segmentation, and questionnaires and semi-structured interviews, we find that young delivery riders are confronted with four major barriers in social integration, namely, the geographical barrier due to their migrant life style, self-limitation due to their low resilience, poor career prospect as they take their current job only as a means of making money for a short period of time rather than a lifelong career (much like what is described in the “ work cave theory” in sociology, which holds that some people work like crazy as if they were in a cave with the belief that they will enjoy their lives the moment they climb out of the cave), and social segregation as a consequence of their failure to fit into their surroundings. To help young delivery riders integrate into their surroundings, we need to establish a social work practice framework centered on“space construction to achieve capital accumulation”, adopt the practical approach with resilience improvement as the core and the“1+2+N+n” social worker collaborative governance model as the middle-level intervention method to help young delivery riders break down the spatial segregation in social integration. Besides, we need to build a “stress relief-support-development-integration” service system for young delivery riders to provide them comprehensive help and support in breaking down physical barriers, seeking psychological help, building interpersonal relationship, and improving social governance, so as to build harmonious communities where people enjoy rational and peaceful environment, treat each other with tolerance, integrity, compassion, and respect. In these communities, where everyone is a part of the community and nobody is kept out, we push the overall development of the communities with service-oriented governance.
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Received: 12 January 2022
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2022, Vol. 39 
