“指尖”与“面对面”：乡村数字治理的实践张力、双向适配与协同路径

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Abstract In the context of digital rural development, the practical tension between “fingertip governance” and “face-to-face governance” has become the core bottleneck restricting the improvement of governance efficiency. Based on Giddens’ structuration theory, a process analysis framework of “tension-adaptation-collaboration” is constructed. Taking C Town of A City in Eastern Zhejiang Province as a case, this study systematically examines the evolution process of the two governance models from tension to adaptation and then to collaboration. The findings reveal that the tension between the two governance models stems from the structural conflict between the instrumental rationality of digital governance and the value rationality and interaction rationality of traditional governance. “Bidirectional adaptation”, as the core mechanism for resolving practical tensions and driving bidirectional synergy, consists of two dimensions: rule-based adjustment and resource-based complementarity. The former refers to the digital system absorbing the rural context through measures such as adding flexible processes, adjusting assessment indicators, and expanding information channels; the latter refers to the feedback from rural wisdom to the digital system, as well as the informational, scheduling, and inheritance empowerment that digital technologies provide to traditional governance. Through sustained practice, ongoing bidirectional adaptation gradually transforms from ad hoc expediency into institutionalized synergistic pathways, manifesting specifically as functional synergy characterized by the division of labor between platform-based rapid resolution and offline breakthroughs, organizational synergy through the normalization of joint consultation mechanisms, and knowledge synergy through the summarization and sharing of governance experience. To enhance the effectiveness of rural digital governance, it is necessary to promote the dynamic adjustment between the digital system and local society at both the rule and resource levels, relying on the functional complementarity of the two governance modes across temporal and spatial dimensions, thereby forming a sustainable new normal of governance.

Key words： rural digital governance fingertip governance face-to-face governance bidirectional adaptation structuration theory

Received: 22 April 2026

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Cite this article:

LI Hui. “Fingertip” and “Face-to-Face”: The Practical Tension, Bidirectional Adaptation and Collaborative Path of Rural Digital Governance[J]. , 2026, 43(4): 105-114.

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https://xb.szu.edu.cn/EN/ OR https://xb.szu.edu.cn/EN/Y2026/V43/I4/105

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