Abstract：It is important and essential to the improvement of higher education to explore and rectify the problems in education from the perspective of learners' satisfaction. Based on the survey data from the Internet, this paper analyzes the structural differences and causes of the satisfaction degree of higher education quality from learners' internal ascribed factors and external environmental factors. The findings are as follows: First, learners generally have low satisfaction with the quality of higher education, and they are more satisfied with the higher education they have experienced than the overall quality of higher education. Second, there is not a strong correlation between the satisfaction degree of higher education quality and learners' gender, family, college types and location, but different grades show cognitive differences. Satisfaction declines in the first three years, while slightly increases in the last year. Third, learners' dissatisfaction with higher education are mostly attributed to their perception of impractical, disordered and tedious curriculum, but they have a higher preference for their school and teachers. Therefore, to improve the quality of higher education, it is important to update and rectify our idea of higher education and keep up with the times, constantly improve the theoretical system of curriculum and teaching materials, and make higher education better meet social demands.
[1] 李国强,刘玉静.认同、冲突与融合:高等教育质量观的哲学反思[J].高等教育研究,2009,(5):10-15. [2] 唐文. 培育以学生为中心的高等教育质量文化[J].江苏高教,2009,(6):50-52. [3] 李子联. 关于高等教育质量研究的研究——基于文献计量和文本解读的分析[J].教育与经济,2017, (4):26-32. [4] 杨院.高职院校学生满意度及其影响因素实证研究[J].国家行政学院学报,2016,(1). [5] Oliver R L, Desarbo W S.Processing of the Satisfaction Response in Consumption: a Suggested Framework and Research Proposition[J].Journal of Consumer Satisfaction, Dissatisfaction and Complaining,Behavior,1989,(2):1-16. [6] 谢维良. 教师专业化成长的有效途径及方法[J].西部科教论坛,2009,(1):15-17. [7] 文静. 大学生学习满意度:高等教育质量评判的原点[J].教育研究,2015,(1):75-80. [8] 文静. 大学生学习满意度的模型修订与动向监测[J].教育研究,2018,(5):50-59. [9] 杨丽华,王培培.关于大学生对教育服务满意度调查分析[J].教育学术月刊,2012,(6):38-40. [10] 龚放. 聚焦本科教育质量:重视学生满意度调查[J].江苏高教,2012,(1):1-4. [11] 田喜洲. 在校大学生满意度调查与分析[J].高教探索,2007,(5):126-128. [12] 崔玉平,宋妍,管思源.文科大学生院校环境评价对学业自我满意度的影响[J].苏州大学学报(教育科学版),2018,(3):110-119. [13] Blessing J S.Gender Differences in High School Students' Views about Science[J].International Journal of Science Education,2006,28(4):363-381. [14] 姚倩,韦颖.学生满意度视角下高等教育质量管理的思考[J].教育评论,2019,(1):62-66. [15] Lent R W, Brown S D, Hackett G.Toward a Unifying Social Cognitive Theory of Career and Academic Interest, Choice,and Performance[J].Journal of Vocational Behavior, 1994,45(1):79-122. [16] 常正霞,杨阳,郑友芬.基于社会认知视角的硕士研究生学业满意度影响因素模型构建[J].教育研究,2013,(8):96-102. [17] 王东芳,管蕾.学生视角的高等教育质量评价[J].国家教育行政学院学报,2017,(5):28-34. [18] 鲍威. 高校学生院校满意度的测量及其影响因素分析[J].教育发展研究,2014,(3):22-30. [19] 刘丽娜,房绍坤,郝曙光,杜艳秋.地方本科院校教育质量学生满意度及影响因素研究[J].高等工程教育研究,2016,(4). [20] 赵琳,史静寰,王鹏,王文,许甜.高等教育质量的院校类型及区域差异分析[J].清华大学教育研究,2012,(5):1-12. [21] 朱雪文. 中国高等教育区域分布研究[D].上海:华东师范大学博士学位论文,2002. [22] 贺祖斌. 中国高等教育系统的生态学分析[D].武汉:华中科技大学博士学位论文,2004. [23] 高铁梅. 计量经济分析方法与建模(第二版) [M].北京:清华大学出版社,2009.80-100. [24] 马宇航,杨东平.高等教育女性化的发生机制[J].清华大学教育研究,2016,(5):20-25. [25] 李子联,魏畅.高等教育质量的宏观测度与时空差异[J].教育与经济,2018,(4):61-68. [26] 王芳.基于分层线性模型的大学生教学满意度影响因素分析[J].复旦教育论坛,2018,(1). [27] Deci E L,Ryan R.Intrinsic Motivation and Self-deter-mination in Human Behavior[M].New York:Plenum,1985. 1-27. [28] 宋广文,杨孟甜.大学生满意度与自主学习现状及关系研究[J].华南理工大学学报(社会科学版),2018,(2):104-111.
2021, Vol. 38 
粤公网安备44030502007936号